March 28, 2020

First, I hope you and your family are faring as well as possible with the implementation of recent protective measures and the sudden disruption to everyday life related to COVID-19. The protective measures such as social distancing will hopefully “flatten the curve” so life can resume to more of the old normal and not the new and current normal.

Because all of us impacted, in one way or the other, I am moving all my appointments to telehealth, which means holding sessions via an online video platform called http://vsee.com/ that is HIPAA-compliant. There may be some emergencies or peculiar situations that require meeting in the office. With that I mind and everyone’s safety, I have implemented several precautionary measures in my office, such as maintaining social distancing during sessions, disinfecting the office before and after meeting and spacing appointments out so there is no waiting in the waiting room.

My goal is to still offer the same availability, service and support online that was offered offline in the office. With that in mind and understanding that much of your daily life has been disrupted by COVID-19 and the precautions implemented to reduce furthering the spread of this virus, I have expanded operating hours, such as later in the evening after the kids go to bed, early mornings and added weekend hours to adapt to your needs at this time.

My plan is still to have appointments at our scheduled times; however, if you need to change the scheduled time, please don’t hesitate to contact me to set up an alternative time and please remember my office hours have expanded to address your needs. Again, I will send you an invitation to download and install the app from https://vsee.com/, and at the time of the appointment just go online and accept an invitation from me to connect.

This is an unsettling time with increased uncertainty (for all), that leads to increased anxiety and for some, panic. My job here is to help by continuing support, continuing working on your goals, and offering strategies for how to manage and adapt to the current COVIUD-19 crisis. Some of these issues could be just how to manage your anxiety, relational stressors due to all the recent changes, externally imposed increased time together, or children returning home. Whatever may arise, my intention is to continue to provide relevant help.

Sincerely,

Timothy C. Donovan, LCSW-C